CHAPTER 12. TRAINING

Given the increased technological complexity of telemedicine systems, appropriate training of all personnel regarding the use and technical support of your telemedicine system is required for program success. With all technical applications, repetitive training to reinforce familiarity and to maintain skill level is recommended. In designing your program, consider the following factors which affect training requirements: In designing your program, consider the following factors which affect training requirements:

• the number of potential employees participating in the telemedicine program, the equipment they are expected to use and the services to be performed
• the anticipated annual employee turnover rate
• the availability of ongoing in-house technical support
• The educational and training status of users of devices
• Your Company's quality assurance requirements

All of these factors will help determine whether a more regular and consistent course of training is required to develop and maintain skilled use of telemedicine technologies. The productivity and efficiency of your employees will increase dramatically with an investment in effective training.

Also be mindful that the most effective training programs involve the use of telemedicine technologies in simulated applications, with repetition to reinforce familiarity and comfort level. Consider the need for refresher training to maintain a high skill level.

AMD offers a full range of training options in support of telemedicine programs. Periodic training to maintain user confidence in the operation of devices may play a critical role in the success of your program. AMD Training Products.