Service Commitment

Service Starts with Quality Products

All AMD products are built with the highest commitment to customer satisfaction. Our products provide exceptional performance and quality, are easy to use and maintain, and operate dependably even in difficult environments. AMD has ISO 9001 and ISO 13485 certification and we are a FDA registered facility and follow standard good manufacturing practice guidelines.

Technical Support to Keep Your Programs Moving

We measure our success by our customers' success and satisfaction. AMD offers a wide range of flexible service plans to keep your program running, including three-year plan options that produce considerable savings. Offering 24 hour telephone, email and video conference support service world-wide, when you place a service call to AMD, we work with you to assess the issue and then help solve it. Your concerns are carefully tracked until you are satisfied.

Technical support contact info:

Do You Have Special Service Requirements? We pride ourselves on meeting special service needs of our customers in critical or remote locations. Upon request, AMD will assist in determining the service requirements of your telemedicine program and design a custom service solution for you..

Training Programs to Ensure Maximum Use of Your Investment

AMD offers a wide range of training programs designed to keep your program on the cutting edge. Whether you select on-site, video conference or custom training programs, AMD will develop a training program to help you get up and running with telemedicine technology.