AMD Product Support
Training
AMD offers a wide range of training programs designed to keep your program on the cutting edge. Whether you select on-site, video conference or custom training programs, AMD will develop a training program that meets your needs and your budget.Technical training focuses on assuring that your technical staff has the knowledge to implement and support your program as well as the users of your telemedicine tools and services. Well trained support staff contributes to the technical success of your program as well as the confidence of your users.
User training focuses on the tele-presenters and physicians. This has been identified as key factor in the long-term success of telemedicine programs. Solid training can overcome the lack of familiarity with new technologies, or an initial reluctance to rely on telemedicine technologies to make diagnosis and treatment decisions particularly in the early stages when volumes are at their lowest.
Over time, programs can expect employee turnover and the introduction of new technologies. Training of personnel at time of program commencement, and refresher training approximately 60 days after program commencement, coupled with a "train the trainer" program and annual refresher courses, will assure continuous use of telemedicine technologies.
You've made a large capital investment in your program. Maximize your return on investment with training programs from AMD. You'll be surprised at how a small investment in training produces huge dividends in program performance.
Services
AMD Telemedicine has earned a reputation for exceptional customer support and service. We measure our success by our customers' success and satisfaction. Our service programs are designed to address your program's service needs.AMD offers a wide range of flexible service plans to keep your program running, including three-year plan options that produce considerable savings.
AMD's Service Commitment
Warranties
Tech Support Service
PRIORITY ONE Service
Custom Service Programs