Warranties

Standard Warranty

All AMD products come with a standard warranty, effective for one year from date of invoice, covering parts and labor. Extended warranties are available. The standard warranty covers:
  • Parts and Labor
  • Factory Repair of Product - 10 business day turn around from date of delivery to AMD (or delivery to factory at AMD's direction)
  • Replacement or repair at the election of AMD
  • Customer must consult with AMD on shipping and packing instructions
  • Customer responsible for return to AMD shipping and insurance cost
  • AMD responsible for all repaired product and return to customer shipping and insurance cost
  • Customer service hotline (Toll free in U.S. and Canada) 9 am to 5 pm Eastern Standard Time, U.S., Monday - Friday
  • Covers any failure due to normal use excluding all consumables or disposables such as lamps, fluids, or gases

Extended Warranty

All AMD products can be purchased with extended warranty coverage. The extended warranty coverage includes:
  • Same terms as Standard Warranty for the period the Plan is in effect
  • Products must be under continuous warranty and service coverage from date of delivery to Customer